Program Manager (Tuscaloosa, AL)

Position: Program Manager (Tuscaloosa, AL)

Duties and Responsibilities:  (To include but not limited to the following)

  • Ensure adherence to inspection policy for their area of responsibility.
  • Maintain contact with the supplier to ensure that they understand and follow the inspection system.
  • Watch e-mail system for inspection updates on project information.
  • Interact with Customer Quality on a continual basis to receive deliverables, develop work instructions, get boundary samples, participate in kickoff meetings and communicate problems.
  • Follow through with supplier on commercial issues.
  • Supply work instructions to the supplier for approval, if required.
  • Perform layered audits of inspection activities to ensure adherence to project goals.
  • Interact with Operations Mgr on settling up inspection projects to ensure projects meet customer and QT1 requirements.
  • Follow-up with QT1 operations team retrieving site data (daily), work instructions, kickoff meeting information, permanent corrective action data.
  • Liaison between QT1 management/inspection management/Customer management on any problems or issues.
  • Create and maintain accurate time reports using QT1 documentation, follow-up with customer for signature.  Forward to administration for processing.
  • May conduct recruiting services supporting containment projects and sorting activities.
  • Ensure QT1 personnel are following guidelines regarding safety, protective wear, dress code, cell phone use etc.
  • Conduct new employee orientation at their site.
  • Schedule employee shifts including upsizing and downsizing when required.
  • All aspects of launching new inspection projects including initial kick off meeting through to ensuring effective process for flow and throughput.
  • Review inspection data and charts.
  • Audit work instructions and observe inspectors to ensure procedures are correct and consistent.
  • Ensure work instructions are current, available and visible to all inspectors.
  • Review timesheets.
  • Verify that required supplies are available in sufficient amounts and controlled.
  • Meet with supplier and customer representatives to ensure satisfaction.
  • Responsible for the health and safety of inspectors and lead hands.
  • Communicate regularly with QT1 operations team and Vendor representative.
  • Troubleshoot and problem solve with the supplier and customer for process flow issues, new defects, spikes/spills or calibration issues.
  • Complete corrective actions report when required.
  • Response to service requests.
  • Ensure overall service quality and support inspection activities.
  • Demonstrates commitment to reduce the risk of workplace accidents.
  • Complies with relevant local Health and Safety legislation.

Qualifications

  • Post secondary education an asset.
  • Minimum 1 year experience and training in quality assurance.
  • Knowledge of the automotive manufacturing industry and containment process.
  • Ability to work in a fast paced, multi-tasked environment with constantly changing deadlines.
  • Excellent problem solving, communication and presentation skills.
  • Proficient in MS Word, Excel, Access and PowerPoint.
  • Ability to travel with little to no notice.