Position: Program Manager (Tuscaloosa, AL)
Duties and Responsibilities: (To include but not limited to the following)
- Ensure adherence to inspection policy for their area of responsibility.
- Maintain contact with the supplier to ensure that they understand and follow the inspection system.
- Watch e-mail system for inspection updates on project information.
- Interact with Customer Quality on a continual basis to receive deliverables, develop work instructions, get boundary samples, participate in kickoff meetings and communicate problems.
- Follow through with supplier on commercial issues.
- Supply work instructions to the supplier for approval, if required.
- Perform layered audits of inspection activities to ensure adherence to project goals.
- Interact with Operations Mgr on settling up inspection projects to ensure projects meet customer and QT1 requirements.
- Follow-up with QT1 operations team retrieving site data (daily), work instructions, kickoff meeting information, permanent corrective action data.
- Liaison between QT1 management/inspection management/Customer management on any problems or issues.
- Create and maintain accurate time reports using QT1 documentation, follow-up with customer for signature. Forward to administration for processing.
- May conduct recruiting services supporting containment projects and sorting activities.
- Ensure QT1 personnel are following guidelines regarding safety, protective wear, dress code, cell phone use etc.
- Conduct new employee orientation at their site.
- Schedule employee shifts including upsizing and downsizing when required.
- All aspects of launching new inspection projects including initial kick off meeting through to ensuring effective process for flow and throughput.
- Review inspection data and charts.
- Audit work instructions and observe inspectors to ensure procedures are correct and consistent.
- Ensure work instructions are current, available and visible to all inspectors.
- Review timesheets.
- Verify that required supplies are available in sufficient amounts and controlled.
- Meet with supplier and customer representatives to ensure satisfaction.
- Responsible for the health and safety of inspectors and lead hands.
- Communicate regularly with QT1 operations team and Vendor representative.
- Troubleshoot and problem solve with the supplier and customer for process flow issues, new defects, spikes/spills or calibration issues.
- Complete corrective actions report when required.
- Response to service requests.
- Ensure overall service quality and support inspection activities.
- Demonstrates commitment to reduce the risk of workplace accidents.
- Complies with relevant local Health and Safety legislation.
Qualifications
- Post secondary education an asset.
- Minimum 1 year experience and training in quality assurance.
- Knowledge of the automotive manufacturing industry and containment process.
- Ability to work in a fast paced, multi-tasked environment with constantly changing deadlines.
- Excellent problem solving, communication and presentation skills.
- Proficient in MS Word, Excel, Access and PowerPoint.
- Ability to travel with little to no notice.