Quality Liaison (Louisville, KY)

Position: Quality Liaison (Louisville, KY)

Job Duties:

  • Understand and follow Quality Policy.
  • Problem solve and eliminate quality issues before they escalate into problems is key to be successful.
  • Report all findings to customer and Quality Manager, including compliance violations or customer skills.
  • Monitor and facilitate launch support and engineering changes as needed.
  • Attendance at all Customer quality and warranty meetings.
  • Attendance at all Customer engineering and vehicle launch meetings.
  • Managing sorting and containment activities, if needed.
  • Direct involvement with Customer quality and engineering teams in understanding quality concerns, data collection, measurement analysis and root cause identification.
  • Direct involvement with Customer quality and engineering teams in establishing Containment Actions.
  • Direct involvement with Client quality and engineering teams to understand and establish Permanent Corrective Actions.
  • Communication with Client and Customer teams to present Client actions and countermeasures to address identified quality concerns. Interaction with Customer production teams and managers in the production environment.
  • Understand, adhere to and practice safety guidelines in the production environment.


  • Strong computer skills: Microsoft Office, emailing, picture transferring, video transfer, etc.
  • Must have good English written and verbal communication skills.
  • B.S. Degree in scientific discipline or equivalent.
  • Minimum 3 years related experience required. Will consider experience in lieu of degree.
  • Ability to travel to customers and home office
  • Knowledge of Automotive Quality Standards.
  • Ability to work independently with flexible hours.